How it works
How Vetted Neighbor™ works
Built like asking a neighbor — not bidding for a lead.
For Neighbors
If you're a homeowner looking for a Pro
- 1
Search the way you talk
Tell us what's going on in plain English. "My AC isn't cooling." "Need someone to deep-clean before move-out." Our AI matches your need to the right service categories.
- 2
Pick the Pro you want
We show you Pros vouched for by real neighbors. Pick the one that fits — we never auction your info to multiple Pros. Your details only go to the Pro you choose.
- 3
They reach out, you decide
The Pro contacts you within 24 hours. You decide if you want to hire them — there's no contract or obligation. Vetted Neighbor™ is free for you, always.
Vouch for great Pros you've worked with — Vetted Neighbor™ grows from real recommendations from real neighbors.
Sign up as a NeighborFor Pros
If you're a service Pro
- 1
Sign up in 5 minutes
Tell us about your business — what you do, where you serve, and a bit about yourself. Save a card on file for billing. Free to join.
- 2
Get vouched, then get found
Invite past customers to vouch for you (we make it easy with a one-tap text link). Once you have at least one vouch, you appear in Neighbor searches.
- 3
Pay $10 only when a Neighbor picks you
When a Neighbor selects your business, we charge $10 to your card. You immediately receive their full contact details — name, address, phone, email, and the service they need — via text and email. No subscription. No bidding wars. No paying for leads that never converted.
Vouching
How vouching works
A "vouch" is a real person saying "I worked with this Pro and I recommend them." Vouches are submitted by past customers — invited by the Pro themselves OR prompted by Vetted Neighbor™ four days after a successful connection.
Anyone can vouch — they just need to verify their phone number to prove they're a real person. We display the voucher's first name and last initial publicly (e.g., "Mike D.") to protect their privacy. Self-vouching is prohibited and detected automatically.
Trust & safety
What Vetted Neighbor™ does and doesn't do
We are a lead source — we connect Neighbors with Pros vouched for by other neighbors. We do NOT verify Pro credentials, licenses, insurance, background checks, or bonding. Verification of these is the responsibility of the Neighbor before hiring. We strongly encourage every Neighbor to confirm a Pro's license, insurance, and references before any work begins.
FAQ